Call-down, Talk-down, Voice of God: The Power of Audio Deterrence in Modern Monitoring No matter what you call it, audio intervention has become one of the most effective tools in security monitoring. Whether it’s a live operator’s voice or a pre-recorded...
FOR IMMEDIATE RELEASE (Tampa, FL) – June 25, 2024 – Immix®, the global provider of commercial central station and remote SOC software for managed video and security services, today announced that TSi has achieved status as a certified video monitoring center through...
ABCs of Immix: S is for Scripts Monitoring security events using video and other security devices at a given site often leaves a lot of gray area that can sometimes rely too much on user judgement. Immix offers a solution to minimize that gray area by allowing users...
The Immix Alarms tab is where a central station or SOC operator receives all event notifications. In essence, it is where they live and breathe. The page consists of several different event Queues: Alarms Queue – all external device alarms (or any manually...
N is for Notes The Notes tab in the Immix Site Monitor interface is a great tool to enhance situational awareness and keep operators abreast of any important details or change in routines, schedules or the status of a site. Notes can be entered on a scheduled basis if...
M is for Maps & Mobile App Immix has long offered its Maps feature, which allows users to utilize Google Maps to create overlays of monitored sites and devices consisting of layers for internal and external images and polygons drawn for site items such as cameras,...
