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Immix CS for central stations provides the platform for your station to deliver a suite of high value, managed video and interactive services directly to your customers.
IMMIX CS has the largest integration library in the industry and provides a single, central alarm monitoring interface for operators to interact with these systems in an easy and repeatable way.
What is IMMIX CS?
Immix® CS is a software product that operates in your Central station and consolidates a wide range of different security products into one simple operator interface.
Immix® CS is designed to help you deliver new video based services to your customers, build your recurring revenue and complement the investment you have made in your existing automation system.
Its proven to increase dramatically the efficiency of central alarm monitoring stations offering next generation video monitoring services.
Services You Can Offer Through IMMIX
IMMIX addresses the issues of running a complex security operation delivering:
Verify traditional alarm events with associated video to ensure a speedy response while reducing costly false dispatches
Provide scheduled virtual guard tours, that step operators through each of the relevant onsite cameras. Like all Immix events everything the operator saw, said and did on the tour is audited in the Immix multimedia audit trail
Video Detection and Response
What’s Unique About IMMIX CS?
Immix integrates with more than 500 leading video, audio, alarm and GPS systems to deliver a single “pane of glass” user interface. This vast integration library allows your station to provide service across customers, supporting different devices from different manufacturers yet delivering a seamless service to your customer. We integrate with all these different devices and systems using our Immix API. This provides a standardization of functionality across disparate systems eliminating the high cost of developing, training and maintaining custom solutions. Learn More about our Integration Partners.
Immix connects to lots of different types of systems and devices, and the strength of Immix is its ability to mix the features and functions of these systems into one service delivery platform. For instance, you could create a remote guarding service for a parking garage where if a customer triggers an alarm for help with the ticket machine, Immix will receive and verify the customer via video. The operator will then open an audio channel on the intercom to talk to the customer to understand the situation, opening the gate via another system. Everyday Immix customers create new and unique services based upon the flexibility of the platform.
Everything Is Audited
Customers Who Trust IMMIX
G4S provides interactive monitoring services using Immix from central stations in North America and Europe.