Going the ‘Last Mile’ to Close the Gap in Dispatching Mobile Security
The disconnect that exists between the central station and responding security personnel has the ability to impact response time and prevents valuable information from being able to be easily communicated. In an effort to have a more comprehensively managed incident and improve the communication between the operator and responder, we are excited to announce that we have partnered with RSPNDR as part of our new dispatch module.
RSPNDR makes the security industry more accessible and convenient. They have built a vast network of local guarding companies and connect alarm companies with licensed guards who can quickly respond to incidents based on the location of the nearest responder, drastically reducing response time.
The joint solution means that Immix customers can tap into RSPNDR’s network in one click to activate on-demand guard response.
“Immix is committed to seeking solutions that profoundly affect the alarm monitoring industry in a very meaningful way. Through this integration with RSPNDR we feel we can better address that ‘last mile’ communication with responding security personnel,” said Chris Brown, CEO, Immix. “There has long been a demand for solutions like this within our industry and we are confident that this partnership will have tremendous benefits for both the video monitoring and mobile patrol industries. Being able to create a priority security response and make sure that response is fast, efficient and safe, shows our dedication to being good partners to our colleagues in the physical security community.”