The core functionality of the Immix platform is to enable the delivery of Video Monitoring and other Managed Video Services that both protect clients and provide improved quality assurance.

These services range from simple Video Verification of alarms to more advanced and premium level services such as Remote Concierge.

No matter what a particular monitoring entity’s objectives are, Immix provides the solutions and toolset that can help centers differentiate themselves from competition and increase customer stickiness by offering a broad range of services.

See this short video to learn What Immix Can Do for Your Business or see the list of services below.


Video Verification

Verify traditional alarm events with associated video to ensure a speedy response while reducing costly false dispatches

Guard Tours

Provide scheduled virtual guard tours, that step operators through each of the relevant onsite cameras

Video Detection & Response

Using intelligent onsite video to proactively detect threats providing operators with the situational awareness to respond appropriately using audio and other prevention tools

Forensic Investigation

Video center staff will review and retrieve specific video events for evidentiary purposes

Remote Access

Provide remote access for employees and authorized personnel to the customer facilities, verified with video and audited in the multimedia audit trail

Camera Health Monitoring

Manage the health of cameras and other related devices by proactively viewing the cameras to assure the field of view is as intended and by responding to alerts when devices go offline

Video Escort / Safe Supervision

Clients or patrons contact the command center. The operator remains in communication and monitors live until safe arrival to their vehicle or building or until the task or procedure requiring supervision is completed

Virtual Doorman

Replaces or augments a security guard or concierge at a desk. Utilizes video, two-way audio and remote relay technology. Manage entry/exit, deliveries, parking enforcement, amenities and more