What Our Customers Say About Immix
“Immix was installed easily and provided the base on which we were able to meet our original project requirements on time and to budget. Since then, we have significantly expanded the breadth and depth of our security capabilities and will continue to use Immix to increase the number of monitored sites throughout the E.ON estate and the types of services we offer.”
Greg Abbott, Vice President, Marketing and Training
Once Immix was installed, we were able to standardize on a single process which brought excellent efficiency savings. We were then able to grow our remote monitoring services by taking on many different types of connections and providing different levels of service for our customers.
Regardless of the product technology, the operator view is always the same. Everything the operator can see, and every action he takes, can be recorded and audited at a later date in line with police requirements. It also enables us to monitor system performance and manage staff levels accordingly.
The partnership with Immix has enabled us to provide our customers with a very friendly, slick looking web interface and allowed us to protect our customer assets without requiring their investment in a homogeneous hardware platform upgrades. The range of supported products is great, and new or improved integrations are coming out all the time. It is unique in the monitoring software marketplace.
We have been with Immix since we began offering video monitoring services over ten years ago. In that time they have consistently exceeded our expectations and provided us with the tools needed to support a number of different customers using a wide range of video products. It is because of their high level of support and easy to use monitoring platform that we have been successful in growing our video monitoring business year over year.